I have a question about a bonus offer in Pocket Option: the description seems clear enough, but I have not quite figured out at what point the bonus needs to be activated and whether it can be done after registration. Rather than guess, I contacted Pocket Option support via the chat inside the platform. The response came fairly quickly, but it was somewhat general and did not provide a precise explanation for my case.
Maybe I just phrased my question poorly? For those who have already contacted support specifically about promotions and bonuses, do they provide proper answers if you state the offer name right away and attach a screenshot? And where do they usually respond faster: in the chat or through the support request form? I would like to understand the terms in advance so I do not have to search blindly for the relevant clause later.
Maybe I just phrased my question poorly? For those who have already contacted support specifically about promotions and bonuses, do they provide proper answers if you state the offer name right away and attach a screenshot? And where do they usually respond faster: in the chat or through the support request form? I would like to understand the terms in advance so I do not have to search blindly for the relevant clause later.